Terms of Use

These Terms and Conditions explain the rules for using SpinKong Casino, including how accounts, payments and promotions are managed. They form the agreement between you and us when you access or use the platform. Please read them before registering or placing a bet. By using SpinKong Casino, you confirm that you understand and accept these terms.

Account responsibilities

You are responsible for keeping your account details accurate and up to date, protecting your login information and keeping access to your account secure. Do not share your account or allow another person to use it. You must tell us promptly if you suspect unauthorised access or activity.

We may ask you to confirm your identity, address, payment method or other account details. Verification may be required before certain account features are available or before a withdrawal is processed. Please provide clear, accurate documents through the options shown in your account. We may restrict account activity while checks are in progress.

Use any available account limits, time-out or self-exclusion settings to help manage your activity. You can find the available options in your account. We may also apply restrictions where needed to protect your account or meet our operational obligations.

Eligibility requirements

You must be at least 18 years old and legally permitted to use the platform where you are located. You must provide truthful registration details and register only one account for your personal use. We may refuse registration or suspend an account if eligibility cannot be confirmed, details are inaccurate or an account appears to have been created for someone else.

You must not use SpinKong Casino if doing so would breach a law or restriction that applies to you. You are responsible for checking that your use of the platform is permitted where you are located.

Acceptable use of the platform

Use SpinKong Casino for its intended purposes and do not interfere with its operation, attempt to access another user’s account, exploit errors or use automated tools without our permission. Fraud, payment abuse, collusion and attempts to bypass account or location restrictions are not allowed.

We may review account activity where we identify a concern. If we reasonably believe these terms have been breached, we may limit account functions, suspend access or close an account. Any action will take account of the circumstances and applicable requirements.

Bonuses and promotions

Promotions are subject to the conditions shown with each offer. These may include eligibility rules, a qualifying deposit, wagering requirements, game restrictions, maximum stakes and an expiry period. Check the offer terms before opting in or using a bonus. Where a promotion’s specific conditions differ from these general terms, the promotion conditions apply to that offer.

We may remove or withhold a promotional benefit if we identify misuse, duplicate accounts or activity intended to circumvent the offer rules. We will not change an active offer’s conditions retrospectively unless required to address an error or comply with an applicable obligation.

Deposits and withdrawals

Use a payment method that belongs to you and follow the instructions shown at checkout. Available methods, minimums, maximums and processing times may depend on the method and account status. We may carry out account and payment checks before accepting transactions or processing withdrawals.

Withdrawal requests may be subject to identity verification, payment checks and any applicable bonus conditions. We will show relevant payment information in your account. If a request cannot be processed, we may contact you for further information or explain the next steps.

Questions and disputes

If you have a concern about your account, a transaction or our application of these terms, contact customer support through the channels available on SpinKong Casino. Please include enough information for us to review the issue. We will consider the details and respond through the contact method associated with your account. If you remain unhappy, reply to our response and ask for the matter to be reviewed.

Changes to these terms

We may update these terms to reflect changes to the platform, our services or applicable requirements. The current version will be published on SpinKong Casino with its effective date. Where a change is material, we will take reasonable steps to notify you. If you continue using the platform after updated terms take effect, the updated terms will apply. If you do not agree, stop using SpinKong Casino and contact us about your account.