Privacy Policy

At SpinKong Casino, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the steps we take to protect it. It also explains the choices available to you about your personal information.

Information we collect

Personal data

When you create or use an account, we may collect your name, date of birth, address, contact details and account preferences. We may also request documents or other information to verify your identity and help protect your account. If you contact us, we keep a record of your enquiry and our response.

Technical data

We collect information about how you access and use our website, such as your IP address, device type, browser, pages visited and account activity. This helps us maintain the service, resolve technical issues and identify unusual activity.

Transactional data

We keep records of deposits, withdrawals and other account transactions. Payment information may be processed by the payment provider you choose. We receive the details needed to manage your account and maintain accurate transaction records.

How we use your information

We use your information to provide and manage your account, process transactions, respond to support requests and keep our services working properly. We also use it to verify identity, protect accounts, detect misuse and meet applicable legal obligations. Where we send optional communications, you can change your preferences using the options provided or by contacting us.

How we protect and store information

We use access controls and other security measures designed to protect personal information against unauthorised access, loss and misuse. Access is limited to people and service providers who need the information for their work. We retain information for as long as necessary for the purposes described in this policy and for any applicable legal or record-keeping requirements. No method of storing or transmitting data is completely secure, so we also encourage you to use a strong password and keep your sign-in details private.

Cookies and tracking technologies

Cookies help the website remember your settings, support account functions and show us how the site is used. Some are needed for the website to work, while others may be optional. You can manage cookies through your browser settings and, where available, the choices shown on our website. Disabling certain cookies may affect how some features work.

Your privacy rights

You can ask to access the personal information we hold about you or request a correction if it is inaccurate. You may also ask us to delete information or restrict certain uses of it. Some requests may be limited where we need to keep records or meet other legal obligations. Contact our support team to make a request or ask a question about your data. We may need to confirm your identity before acting on a request.

Sharing information

We may share information with providers that help us operate the website, process payments, verify accounts, provide support or maintain security. We may also disclose information where required by law. We expect providers handling personal information on our behalf to use it only for the relevant service and to protect it appropriately.

Changes to this policy

We may update this Privacy Policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle your information.