SpinKong Casino Responsible Gambling

We want gambling to remain a controlled activity. Player safety guides how we manage accounts and provide tools to help you keep track of your time and spending. You can use these tools at any point, whether you want to set a limit, take a break or stop gambling altogether.

Our approach to player protection

Safer gambling starts with clear choices. We encourage you to set limits that fit your circumstances and to check your activity regularly. If gambling no longer feels manageable, stepping away is a sensible choice. Our support team can explain the account controls available to you and help you find independent support.

Tools to control your activity

You can manage your activity through the safer gambling settings in your account. Set limits before you play, review them as your circumstances change and use an account break if you need time away.

Deposit limits

A deposit limit caps how much you can add to your account over a chosen period, such as a day, week or month. Choose an amount you can afford to lose without affecting essential spending. You can lower a limit when needed. Requests to increase a limit are subject to a waiting period.

Loss limits

A loss limit helps you decide in advance how much you are prepared to lose over a set period. Check your account activity alongside your limit so you have a clear view of your spending.

Time limits and account breaks

Set a time limit for each session and pay attention to reminders about how long you have been playing. If you want more space, take an account break. During a break, you will not be able to play on your account.

Self-exclusion

Self-exclusion is for times when a break is not enough and you need to stop gambling for a longer period. Contact our support team if you want to self-exclude from your account. You can also register with GAMSTOP to exclude yourself from participating online gambling operators in Great Britain. Do not try to work around an exclusion by opening another account.

Signs it may be time to stop

Consider taking a break or seeking support if you are spending more than planned, chasing losses, hiding your activity, borrowing money to gamble or finding it difficult to stop. Gambling should not take priority over bills, work or relationships.

Ways to stay in control

Decide on a spending limit and a stopping time before you start. Avoid gambling when you feel stressed or under pressure. Take regular breaks, review your activity and never treat gambling as a way to solve money problems.

Independent help

Professional help is available if you are concerned about your gambling or someone else’s. GamCare offers confidential support through the National Gambling Helpline. GambleAware provides information about support options, while Gambling Therapy offers online support. You can contact these organisations directly, whether or not you have an account with us.